Responsible Gaming

Every form of gambling involves the possibility of financial loss. No outcome is guaranteed, and no strategy eliminates risk entirely. Responsible gaming means staying informed, setting boundaries, and treating betting as a form of entertainment rather than a source of income.

Melbet encourages all players to approach gambling with a clear understanding of these principles:

• Set a budget before you play. Decide in advance how much you are willing to spend and do not exceed that amount.
• Treat losses as the cost of entertainment. Never attempt to recover losses by placing additional bets.
• Keep track of your time. Prolonged sessions can cloud judgment and lead to impulsive decisions.
• Use the account tools available. Deposit limits, session reminders, and self-exclusion options are there to help you stay in control.
• Keep gambling separate from financial obligations. Betting should never interfere with rent, bills, or daily expenses.
• Play with a calm and clear mind. Avoid gambling when under emotional stress, fatigue, or the influence of substances.
• Understand the odds. All games and sports bets are governed by probability. The house or bookmaker always holds a statistical advantage.

Staying within these principles protects your financial health and keeps the experience safe over the long term.

Gambling addiction can develop gradually and is not always easy to identify in its early stages. Being aware of the warning signs allows you to take action before the situation becomes more serious.

The following indicators may suggest that gambling has become a problem:

• Spending more money on betting than originally intended, on a regular basis
• Feeling restless, irritable, or anxious when not able to gamble
• Placing bets to cope with stress, anxiety, loneliness, or emotional pain
• Lying to family members, friends, or colleagues about the amount of time or money spent on gambling
• Borrowing money or selling personal belongings to fund betting activity
• Neglecting work, studies, family responsibilities, or personal health due to gambling
• Continuing to gamble despite consistent financial losses
• Repeated unsuccessful attempts to reduce or stop gambling
• Spending significant time thinking about upcoming bets or replaying past gambling sessions
• Experiencing mood swings, depression, or feelings of guilt connected to gambling behaviour

Gambling addiction is a recognised condition that requires attention and proper support. If several of these signs apply to you or someone you know, seeking professional guidance is an important next step.

Addressing a gambling problem requires honesty, practical steps, and the right support. There are several measures that can help you regain control and protect your wellbeing.

The following recommendations are provided to support responsible and safe betting habits:

• Acknowledge the problem. Accepting that gambling has become harmful is the first and most important step toward recovery.
• Use self-exclusion tools. Melbet provides a self-exclusion option that allows you to temporarily or permanently restrict access to your account.
• Set strict deposit and loss limits. Use the account settings to cap how much you deposit or lose within a defined time period.
• Take regular breaks. Use session time limits or cooling-off periods to interrupt excessive play.
• Remove saved payment details. Limiting easy access to funds can reduce impulsive betting behaviour.
• Speak to someone you trust. Sharing your concerns with a family member or close friend can provide accountability and emotional support.
• Seek professional help. Therapists, counsellors, and support groups experienced in addiction can provide structured guidance.
• Identify and avoid triggers. Note the situations, emotions, or environments that lead to gambling and develop strategies to manage them.
• Fill your time with alternative activities. Physical exercise, hobbies, and social engagement can help reduce the urge to gamble.
• Contact the support team. If you need assistance activating any protective tools on your account, the customer support team is available to help.

Professional support is available for individuals affected by gambling addiction in India. Several organisations offer free, confidential guidance to those in need and to their families.

The following resources may be useful:

• iCall (India): A psychological counselling service run by the Tata Institute of Social Sciences (TISS). Offers individual therapy and support for behavioural addictions.
  Website: https://icallhelpline.org
• Vandrevala Foundation Helpline: Provides 24/7 free mental health support in multiple Indian languages, including support for addiction-related concerns.
  Helpline: 1860-2662-345
  Website: https://www.vandrevalafoundation.com
• NIMHANS (National Institute of Mental Health and Neuro Sciences): A leading institution in Bengaluru offering specialised treatment for behavioural and substance addictions.
  Website: https://nimhans.ac.in
• Gamblers Anonymous India: A fellowship community for individuals who wish to stop gambling. Meetings and peer support are available across India.
  Website: https://www.gamblersanonymous.org
• Snehi Foundation: Offers emotional support and counselling services across India for individuals experiencing mental health and addiction challenges.
  Helpline: +91-44-24640050
  Website: https://www.snehi.org

Reaching out to any of these organisations is a positive and courageous step toward recovery.

If you are concerned about your gambling habits or need assistance activating any protective features on your account, the Melbet support team is available to help. All requests are handled with confidentiality and without judgement.

You can reach the support team through the following channels:

• Live Chat: Available directly on the Melbet website and mobile app for immediate assistance
• Email: Send your query to the official support address listed in the Contact Us section of the website
• Phone: Call the customer support line available for Indian players, as listed in the Help Centre
• Help Centre: Access self-service guides and account management tools through the dedicated Help section on the platform